General FAQ's

Are in person meetings a must?

Myrik Design services brands all over South Africa and abroad, which means that it is not always possible for us to be there next to you. Due to current events, our staff works remotely and we’d prefer to keep them safe and out of harms way. We do however, respond exceptionally well via email. If you’re looking to meet us “Face to face”, we are Zoom aficionados too.

How can I give you the best brief of what I want?

Myrik Design makes use of excellent guidelines and questionnaires to ensure your vision is translated into reality. To ensure a successful adaption, we will need the completed brief with relevant examples for your inspiration.

Do I have to be local to work with you?

Not at all! Myrik Design services brand internationally and are more than happy to extend our services to you regardless of where you are situated.

I need something designed yesterday. Can you help me?

We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added. Call us to find out.

Why is it important to have a professionally design brand?

Branding is important because not only is it what makes a memorable impression on consumers but it allows your customers and clients to know what to expect from your company. It is a way of distinguishing yourself from the competitors and clarifying what it is you offer that makes you the better choice.

Web Design FAQ's

I’m on a strict budget. Do you have any low cost options?

A custom website can be a big investment and not all small businesses have the budget to start. When these problems arise, we choose to work on a phased approach. We’ll split a normal design project over the course of 2-3 phases and all you will need to do is pay per phase.

Do you exclusively work with WordPress?

Yes. WordPress is a great content management system that now powers more than 30% of the web. Its huge market share is due to it’s flexibility and ease of use. Don’t worry, we’ll teach you how to manage it. We also have a host of articles to help you here.

How long will my website take to be built?

Estimated timelines for website projects:

One Page Websites:
7-14 working days form date of payment and brief acceptance. May vary depending on complexity of one pager and content.

3-5 Page Websites:
7 Weeks. May vary depending on complexity of content. For more info on this process, see here:

Will I be able to update the site myself when it’s finished?

Yes! We love empowering our clients to take control of their websites. We will provide you with a  comprehensive manual on how your site works and are happy to answer and all questions you may have, if you get stuck. We will also be updating our Help Articles to better combat your questions.

Will my website be mobile friendly?

Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.

Who writes the content for the site?

That will be up to you. Ultimately, you are the expert on your business and will know how best to pitch it to your clients. If you do need help however, e have a copywriter on our team who can help clean up or write original content for you at an additional cost.

Do you keep backups of my content?

Once all design work is completed, the file(s) will remain on your dedicated Google Drive folder with us, for a period of 30 days. During this time, you are encouraged to download all these files and keep them somewhere safe.

Once the 30 day period is up, your files will be removed from our system.

Graphic Design FAQ's

What is a corporate identity (CI)?

A Corporate identity includes all of a company’s visual aspects and design elements, reaching from logos to stationery. Brand image is instantly recognizable due to a strong corporate identity, and this creates a lasting impression for customers.

Do i need to provide content for my design?

Absolutely! Our designs work exclusively around your content, to set the tonality and the theme for your message. Should you provide an abundance of information, our designers will use the best terms for your designs.

What format will I receive with my design items?

We provide you with JPG, PNG, AI, PSD and PDF files. For logo’s we will also include black, white and colour versions with each purchase.

How long does the design process take?

Estimated timeframes for brand projetcs:

Corporate Identity (Logo, Brand Guide, Business Cards, Letterheads and Email Signatures)
7 – 10 working days from deposit being paid and brief being supplied.

Social Media Designs and Newsletters
3-5 working days from brief being supplied.
Newsletters carry an additional 2 day period for revisions and tests.

Brochures and/or Flyers
3-5 working days depending on content supplied.

What if I don’t like it?

With logo’s, we give you 4 options each varying in style to better capture your brand idea. From those 4, you will choose one which we can then modify according to your specifications. Generally, once the brand elements (colours, iconography and/or images) have been finalised, we will duplicate this look and feel throughout. We have had few clients come back with disapproval of their designs.

Will I be able to update these files on my computer?

Unfortunately this won’t be possible unless you are proficient in Adobe software products. Should you need changes, we are more than happy to help you at additional cost.

Are the designs my property once paid for?

Of course! Once a project is fully paid for, the items within it are yours to keep.

Do you keep backups of my content?

Once all design work is completed, the file(s) will remain on your dedicated Google Drive folder with us, for a period of 30 days. During this time, you are encouraged to download all these files and keep them somewhere safe.

Once the 30 day period is up, your files will be removed from our system.